Sentinote reads every visit note your team writes. Falls, missed medications, signs of distress — they reach the right person by phone, in real time. Not buried in a feed.
Sentinote sits quietly behind the visit notes your team already writes — listening for the things that need someone's attention now.
Upload a CSV export from any care planner and Sentinote catches what matters — no double-entry for your team. Live today with Bluebird Care on CSV; deeper integrations with PASS, OneTouch and Nourish are in various stages.
Start from our safeguarding library — falls, medication, skin integrity, mood — or build your own. Choose who hears about what, and how.
When a note matches, the right person on your team gets a voice call and a parallel SMS. Everything's logged for CQC preparation.
Falls, medication concerns, skin integrity, mood and wellbeing, missed visits, infection signs, emergencies — pre-built and CQC-aligned.
Phones get answered. Emails don't. High-severity alerts ring the on-call manager and send a parallel SMS at the same moment, so the alert lands on the channel they'll see first.
Every alert, every notification, every keyword match — timestamped and structured. We're shaping the export so it reads as an evidence trail, not a spreadsheet dump.
The safeguarding lead gets the serious ones. The coordinator sees their team's activity. The on-call manager takes the urgent calls. Each role, its own filter.
Nobody on your team needs a 3am text about a low-mood note. Set quiet hours per stakeholder. Genuine emergencies always go through.
“No falls today” shouldn't trigger a falls alert. Sentinote handles negations natively — fewer false alarms, more trusted alerts.
This is the same rules engine that powers Sentinote alerts. Write what one of your carers might write — or use a sample below. We'll show you what would have fired.
Please avoid identifiable details — the samples below are a safe starting point.
Most safeguarding failures aren't missed notes — they're missed timing. Sentinote gives you the audit trail that proves the response was fast, traceable, and routed to the right person.
Note logged → rule matched → call placed → SMS delivered → dashboard review. Every dispatch event, timestamped.
Filter by client, severity, or date range. CSV and PDF outputs are being shaped for CQC preparation.
Tenant-isolated audit log, UK region. Retention matches your CQC obligations. Built around GDPR principles from day one. How we handle your data →
We're broadening the pilot to a small number of additional agencies as design partners — on preferential terms while we shape the tool together, with paid tiers once it's proven for them. Get in touch if that sounds like a fit.